Catering Equipment Maintenance and Service Contracts – Can you Afford not to Have One in Place?
Due to the lack of trained engineers available in the UK, the cost of commercial catering equipment supplies has drastically increased in recent years. As a part of the demand and supply disparity for commercial catering equipment engineers, even if the high costs can be put up, the waiting time on engineer availability can have dramatic knock on effects for sales and productivity.
Service and maintenance contracts are becoming an increasingly sensible option for caterers and food producers in the UK. For catering equipment service companies, warranty work and service contract work get priority over out of warranty repairs and non-contract emergencies.
What's more, as insurance companies who are ever looking for ways to avoid paying out on write-off claims such as a kitchen fire, are beginning to ask routinely to see the maintenance contract to demonstrate that kitchen equipment has been serviced in accordance with the manufacturer's instructions.
Caterware, one of the UK's leading suppliers and installers of commercial catering equipment, offer service contracts on all commercial catering equipment purchased through them. Caterware's catering equipment service contracts can also provide regular and routine maintenance for your kitchen equipment and appliances –reducing the likelihood of emergency equipment breakdown and avoiding the insurance get out clause issue.
As part of a drive to improve efficiencies in the service department, Caterware have joined the CEDA (the Catering Equipment Distributor's Association) service programme Cedacare.
"Service and maintenance contracts have a reputation for having a high cost in our industry", comments Mark Drazen, Managing Director of Caterware. "The fact is that when the actual cost of the call out and hourly engineers fee, as well as the cost of the parts to complete the repairs, a service contract begins to look favourable. When the added benefits of a service contract are considered alongside this, such as the speed of response and protection against insurance get out clauses, it is difficult to see the sense in not holding some level of service or maintenance arrangement".
For more information on Caterware's commercial kitchen equipment repair and maintenance contracts, phone 01253 760777 or complete and online enquiry.